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Your data, explained

Privacy Policy

How we collect, use, share and protect the information you provide to us.

Last updated 14 October 2024

About this Privacy Policy

This policy explains how we collect, use, share and protect the information you provide. The UK GDPR and Data Protection Act 2018 set out how organisations must handle personal data, and we are committed to using your personal information strictly in line with the law.

Who we are

Green Offers is a trading name of Interactive Results Limited, which connects individuals seeking quotes for products or services with relevant providers. Interactive Results Limited acts as the Data Controller, and in some cases as Joint Data Controller with a partner under an appropriate Data Sharing Agreement. You can reach us at:

Email: dataprotection@interactiveresults.co.uk

Post: 1st Floor, Erskine House, 1 North Avenue, Clydebank Business Park, Clydebank, G81 2DR

How your data is used

With your consent, we collect your details when you request a quote or comparison and may contact you by phone, SMS, email or web chat to confirm your requirements. With your consent, your data may be shared with our energy, marketing and installer partners so they can provide the products or services you have asked about. Before sending third-party marketing we seek your explicit consent, and you can withdraw it at any time.

What we store and for how long

We typically store your name, address, email, phone number, details of your current energy arrangements and the products or services you are interested in. We keep personal data only for as long as reasonably necessary for the purposes it was collected, including legal, regulatory and accounting obligations.

Who we share your data with

We are a comparison and lead-generation company and will share your details with the energy, marketing and installer partners named at the point of collection, so they can contact you about what you requested. We require partners to respect the security of your data and to process it in line with the law and our instructions. We only share your data with your consent or as you would reasonably expect.

Your rights

Under data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent at any time. You can read more at the ICO website. To exercise a right, contact us using the details above.

How to opt out

Complaints

If you have concerns, contact our Data Protection Officer at dataprotection@interactiveresults.co.uk. You also have the right to complain to the Information Commissioner's Office at www.ico.org.uk.

This Privacy Policy applies to www.green-offers.com, a trading name of Interactive Results Ltd (ICO registration ZA085098).